One ops change a week. The AI agent that handles it.

For COOs, GMs and ops managers running plumbing, HVAC and electrical companies. Written by an operator at a 24/7 Bay Area service company who works in ServiceTitan and runs AI agents every day.

Thanks, you're on the list. (Preview only: no data is sent.)

Free. Weekly. Unsubscribe anytime. Includes the LSA Missed-Call Audit Checklist.

Issue #1

Google now bills for some missed calls.
  1. Make your Business Profile hours match the hours someone answers live
  2. Replace "press 1, then voicemail" with a real answer path
  3. Review Charge Status on every phone lead every week
📞 Call center & dispatchBooking rate, after-hours coverage, LSA billing, and the moves that actually change them.
🤖 Agents that do real workOne tested AI workflow per issue, with the prompt, the guardrails and what broke.
🧾 No vendor fluffOps math and step-by-step lists, never sponsored "reviews."